A customer gets in touch
A customer writes through your website, Facebook Messenger, Instagram or WhatsApp Business.
Your assistant clarifies the enquiry and gathers the information you need to work out the next step.
Try Pro for 14 daysYour assistant clarifies the enquiry and gathers the information you need to work out the next step.
Sometimes an answer is enough. Sometimes it leads to an enquiry or appointment. See how your assistant arranges an introductory meeting around your calendar and rules.
A customer writes through your website, Facebook Messenger, Instagram or WhatsApp Business.
Your business information provides the basis for a useful answer.
The need, relevant preferences and contact details are gathered where necessary.
Your assistant considers your availability, existing appointments and the time each service needs.
When a booking makes sense, your assistant guides the next steps.
With the customer’s agreement, the appointment is booked or sent to you for approval, according to your settings.
Less repetition. A clearer overview. More time for your business.
From your business knowledge to your first conversation: make Axentrio your own. Explore what your assistant needs to help your customers.
From customer questions to appointments, set up Axentrio around the way you work. Use the booking steps when you also want your assistant to schedule appointments.
Try Pro for 14 daysChoose a step to see how to get started.
Add your business details and give your assistant a clear picture of your company and your customers.
Choose your assistant’s name, language and tone to match the way you help your customers.
Decide whether your assistant answers questions, collects customer details and also helps arrange appointments.
Add your website and business documents to the knowledge base, including your offer, working methods, prices and common questions.
Add your products or services and the practical details your customers need.
Do you take appointments? Set your services, available hours and preferences for booking, rescheduling and cancellation.
Connect Google Calendar or Microsoft Outlook to use bookings. Your chosen calendar provides the basis for suitable times.
Connect your website, Facebook Messenger, Instagram and WhatsApp Business to your central inbox.
Ask the questions your customers would ask. Review the answers and refine your information and settings.
Review your settings and activate your assistant. It helps customers through your connected channels. Keep updating your information and preferences as your business grows.
Searchable help and FAQs guide you along the way. With Pro, the in-platform digital helper is also ready to help.
Bring your messages together in Axentrio. Let your digital assistant handle questions and prepare the next step while you focus on your business.
Try Pro for 14 days14 days to discover Axentrio in your business.Read the subscription terms