Choose Axentrio if
- Customers write via WhatsApp, Instagram, Messenger and your website
- You want replies in Dutch, French or English
- The next step is a booking in Google or Outlook, from Pro
- You run a business, not a live-chat team
COMPARISON
Axentrio or Tidio for your business?
Tidio is a chat widget for online stores. Axentrio is a digital assistant for Belgian sole traders and small teams: website, WhatsApp Business, Messenger and Instagram in one inbox, with bookings from Pro.
When to choose which
Tidio fits better if
- You mainly want a chat widget on a webshop
- Team live chat is the core product
- You do not need a Belgian calendar assistant
| Axentrio | Tidio | |
|---|---|---|
| For whom | Belgian sole traders and small teams | Webshops and live-chat teams |
| Channels | Website, WhatsApp Business, Messenger, Instagram | Website chat; extra channels on their plans |
| Inbox | One shared inbox, included | Live chat and team inbox |
| Assistant | Answers, gathers leads, books from Pro | AI chatbot as an add-on on top of live chat |
| Calendar | Google or Outlook from Pro €149.99/month excl. VAT | No Belgian calendar assistant at the core |
| Languages | Dutch, French and English | English first |
| Price | Essential €69.99, Pro €149.99 excl. VAT | The widget is often cheaper; AI is usually extra |
| Company | Belgian, Sint-Niklaas | International, chat-first |
Tidio prices change. Check their site for current rates. Axentrio prices are per month excl. VAT.
Channels your customers already use
The customer picks the channel, you do not. In a salon, a plumbing firm or a practice, questions arrive through Instagram, WhatsApp and the contact form. Axentrio brings those conversations together. Tidio is strong on the website; extra channels sit in their plans. If your business runs on WhatsApp and Instagram, one Belgian inbox is the difference.
Bookings, not answers only
An answer is the start. From Pro, your assistant looks at the chosen Google or Outlook calendar and helps lock in a time. Tidio stays a chat product: useful for product questions in a webshop, weaker when the next step is a treatment or a house visit.
A price for the business, not a chat add-on
Essential is €69.99 per month excl. VAT: assistant, inbox and the four channels. Pro is €149.99 and adds calendar bookings. Enterprise starts at €299.99. Tidio often starts lower for a chat widget; their AI is separate. Add live chat, AI and channels before you compare.
Dutch and French, not translated afterwards
Axentrio is built for Belgium. Your business gets replies in Dutch, French or English. Tidio is international and English-first. For a salon in Ghent or a plumber in Liège, the customer’s language matters.
MORE TIME FOR YOUR BUSINESS
Give your next customer attention today.
Bring your messages together in Axentrio. Let your digital assistant handle questions and prepare the next step while you focus on your business.
Try Pro for 14 daysPayment method required. After 14 days, Pro continues automatically at €149.99 per month excluding VAT, unless you change or cancel before the trial ends. Read the trial terms