Captures interest and turns messages into clear enquiries.
01Your customer sends a message
While you work,
Axentrio helps your customers.
Axentrio brings messages from your website, Messenger, Instagram and WhatsApp Business together. Your digital assistant answers questions, gathers leads and helps arrange appointments. Your next customer gets attention while you are busy.
Example conversationFrom Pro
Website
Kompas GarageHappy to help
Take a look on your favourite channel.
Open a conversation using the icons below.
Your customer writes through your website.
Read the full conversation in the window.
Appointment confirmed
Service · Thursday at 14:00 · Google Calendar
- Customer
- Sam De Smet
- sam@example.com
- Service
- Car service
- Status
- Appointment confirmed
Example with fictional business and customer details.
14 days to discover Axentrio in your business.
For sole traders, growing teams and larger businesses.
NOW TRY IT YOURSELF
Experience a conversation with Axentrio.
Ask about Axentrio or let our assistant demonstrate a conversation for your type of business. Experience how natural the conversation feels.
02Everything comes together in Axentrio
One central place. More attention for your customers.
From your website to WhatsApp, every customer message reaches Axentrio. Your assistant helps, you follow along and take over whenever you want.
WebsiteFacebook MessengerInstagramWhatsApp BusinessAxentrio
Your central inbox stays free. After your paid subscription, you can still receive messages and reply personally.
Explore the platformYour conversations, together at a glance.
Platform overview with example details.
Take over the conversation personally.
Example conversation
- 01Digital assistant active
- 02Personal help requested
- 03You take over the conversation
- 04Digital assistant paused
One assistant supporting different parts of your business.
Answers questions about your offer while you focus on your work.
Collects details and helps customers choose an appointment.
Shows what customers ask and where new opportunities lie.
03From conversation to booking
A question today. An appointment in your calendar.
Follow Sam at Kompas Garage. From his first question to a confirmed service appointment, each step leads to the next.
A clear answer
Sam asks how long a service takes. Your assistant answers using your business information.
A suitable time
Your availability shapes the suggestion. Sam chooses Thursday at 14:00.
The details agreed
Name, email and appointment details are collected. Sam gives his approval.
The appointment is confirmed
The service appears in your calendar. Sam receives the confirmation and you keep the overview.
Thursday at 14:00 is available. Does that work for you?
SamYes, that works.
Sam De Smet · service · Thursday 14:00See the appointment in the calendar
For each service, you choose direct booking or a request for your personal approval.
04The appointment reaches your calendar
Sam’s appointment. In your familiar calendar.
With Pro, Axentrio connects to Google Calendar or Microsoft Outlook. Keep using your own calendar and manage your schedule in one place.
17–19 September 2026Kompas Garage
17–19 September 2026Linde Salon
Appointment confirmedVia WhatsApp Business
Facial treatment · Sam De Smet
· 60 minutes
Read Sam’s conversationExample calendars with fictional appointments from the conversations above.
A GOOD START FOR YOUR BUSINESS
Set up your business in 10 steps.
From your business knowledge to your first conversation: make Axentrio your own. Explore what your assistant needs to help your customers.
From customer questions to appointments, set up Axentrio around the way you work. Use the booking steps when you also want your assistant to schedule appointments.
Choose a step to see how to get started.
Tell us about your business
Add your business details and give your assistant a clear picture of your company and your customers.
A voice that fits
Choose your assistant’s name, language and tone to match the way you help your customers.
Choose where you want help
Decide whether your assistant answers questions, collects customer details and also helps arrange appointments.
Share what it needs to know
Add your website and business documents to the knowledge base, including your offer, working methods, prices and common questions.
Make your offer clear
Add your products or services and the practical details your customers need.
For businesses that take appointments
Appointments your way
Do you take appointments? Set your services, available hours and preferences for booking, rescheduling and cancellation.
For businesses that take appointments
Connect bookings to your schedule
Connect Google Calendar or Microsoft Outlook to use bookings. Your chosen calendar provides the basis for suitable times.
Meet customers where they already are
Connect your website, Facebook Messenger, Instagram and WhatsApp Business to your central inbox.
Have your first test conversation
Ask the questions your customers would ask. Review the answers and refine your information and settings.
Your assistant is ready
Review your settings and activate your assistant. It helps customers through your connected channels. Keep updating your information and preferences as your business grows.
Searchable help and FAQs guide you along the way. With Pro, the in-platform digital helper is also ready to help.
FOR EVERY ENTREPRENEUR
For your business. Your way.
From independent professionals to larger teams, Axentrio fits the way you help your customers.
Business servicesShopsOnline storesPractices & coachesPlumbingElectrical servicesBeauty & wellnessGaragesPhotography
Growing ambitions? With Enterprise, we also build custom automations for your business processes.
CHOOSE THE HELP THAT FITS
A digital assistant. A clear subscription.
Customer questions, appointments and conversation insights: choose the support that fits your business. From working independently to a larger team with many customer conversations.
Essential
Customer questions and leads.
€69.99/ month
excl. VATBilled monthly.
Monthly equivalent with annual payment.
Your customers get help and you keep an overview.
Choose EssentialA solid foundation for everyday customer conversations.
Explore the features
- Website, Messenger, Instagram and WhatsApp Business
- Digital assistant, central inbox and personal replies
- Lead collection and export
- Basic insights through the Success Meter
For conversations and appointments
Pro
14 days freeQuestions, leads and appointments.
€149.99/ month
excl. VATBilled monthly.
Monthly equivalent with annual payment.
Your customer gets an answer and you get a clear enquiry or appointment. Pro helps prepare the next step.
Try Pro for 14 daysTry it free for 14 days. Pro then continues at €149.99 per month excluding VAT. You can change or cancel your subscription yourself.
Explore the features
- Everything in Essential
- Appointments in your Google or Microsoft calendar
- Booking rules, requests and confirmations
- In-platform digital help
- More detailed Success Meter insights
Enterprise
Custom automations for your business.
From
€299.99/ month
excl. VATBilled monthly.
Monthly equivalent with annual payment.
For businesses looking for more than customer conversations and bookings. Get automations tailored to your business processes, with pricing based on the solution you need.
Choose EnterpriseExplore the features
- Everything in Pro
- Custom automations for your business processes
- More capacity for customer conversations
- More detail in your insights
- Available to purchase directly online
Your central inbox remains free after your paid subscription. You receive and reply to messages yourself through the website.
With annual payment, get 12 months for the price of 10. You pay the annual amount in one payment.
All prices exclude VAT.Read the subscription termsCOMING TO AXENTRIO
Closer to your customers in the future.
Axentrio is growing with the everyday needs of business owners. Here is what we are planning next.
Appointment reminders
Planned reminders to help customers remember their appointments and help you organise your working day.
Android and iPhone app
Your central inbox is coming to a dedicated app: view customer messages, reply and manage settings. You can already use Axentrio through your phone’s browser.
FAQ
Good questions. Clear answers.
What does my digital assistant do?
Axentrio helps customers understand your products, services and how you work. You find conversations and leads in one organised workspace. With Pro, your assistant also helps arrange appointments in your calendar. You can take over a conversation at any time.
How do customers contact my assistant?
Customers write through your website, Facebook Messenger, Instagram or WhatsApp Business. All those messages arrive in your central Axentrio inbox, where you can read and reply to them. With a paid plan, your digital assistant also helps handle questions. Channel requirements and any external charges are explained when connecting.
Can I keep using my central inbox with a free account?
Yes. After your paid subscription, your account, settings and central inbox remain free through the website, including in your phone’s browser. Messages from connected channels keep arriving in one place. You can read them, reply yourself and export them as text files. The digital assistant, lead overview and lead export are part of a paid plan. Conversations are normally kept for 12 months after the last message.
Which calendar can I connect?
With Pro, choose one Google Calendar or Microsoft Outlook calendar per assistant. Your assistant uses busy times in that calendar to suggest suitable appointments. Choose the calendar where you manage your availability. Other personal or staff calendars are not connected automatically. Teams appointments require a suitable Microsoft business account.
How does the trial work?
Explore Pro for 14 days with a total of 1,000 replies from the digital assistant. You add your payment details when you start. After the trial, Pro continues automatically at €149.99 per month excluding VAT. You receive reminders in advance and can change or cancel your subscription in the platform. Each reply to a customer message counts towards the trial allowance; your own manual messages stay outside that total. At 1,000 replies, the assistant pauses for the rest of the trial. The first paid month begins on the scheduled trial end date.
How do you help me get started?
Set up your business with clear guidance in 10 steps, from your offering and business knowledge to your channels. For appointments, also set your booking rules and calendar. Searchable help and FAQs guide you; Pro also includes the in-platform digital helper. For getting started, email info@axentrio.com; for account support, email support@axentrio.com. Every paid plan includes an initial support response within one business day.