A customer gets in touch
A customer writes through your website, Facebook Messenger, Instagram or WhatsApp Business.
Online stores
A personal answer behind every product page.
Help visitors understand your products and processes. Axentrio uses your information about ordering, delivery and returns and gathers questions for follow-up.
Try Pro for 14 daysOnline storesExplore your industry
What your assistant takes care of.
Help visitors understand your products and processes. Axentrio uses your information about ordering, delivery and returns and gathers questions for follow-up.
- Answer questions about your products
- Explain your delivery and returns policy
- Collect questions needing a personal follow-up
Studio OnlineExample conversation
A product question with the right context
THIS IS AXENTRIO PRO
From a first message to your next appointment.
Sometimes an answer is enough. Sometimes it leads to an enquiry or appointment. See how your assistant arranges an introductory meeting around your calendar and rules.
Your assistant responds
Your business information provides the basis for a useful answer.
The need becomes clear
The need, relevant preferences and contact details are gathered where necessary.
Your calendar is checked
Your assistant considers your availability, existing appointments and the time each service needs.
The customer chooses a time
When a booking makes sense, your assistant guides the next steps.
The appointment is ready
With the customer’s agreement, the appointment is booked or sent to you for approval, according to your settings.
Less repetition. A clearer overview. More time for your business.
A GOOD START FOR YOUR BUSINESS
Set up your business in 10 steps.
From your business knowledge to your first conversation: make Axentrio your own. Explore what your assistant needs to help your customers.
From customer questions to appointments, set up Axentrio around the way you work. Use the booking steps when you also want your assistant to schedule appointments.
Try Pro for 14 daysChoose a step to see how to get started.
Tell us about your business
Add your business details and give your assistant a clear picture of your company and your customers.
A voice that fits
Choose your assistant’s name, language and tone to match the way you help your customers.
Choose where you want help
Decide whether your assistant answers questions, collects customer details and also helps arrange appointments.
Share what it needs to know
Add your website and business documents to the knowledge base, including your offer, working methods, prices and common questions.
Make your offer clear
Add your products or services and the practical details your customers need.
For businesses that take appointments
Appointments your way
Do you take appointments? Set your services, available hours and preferences for booking, rescheduling and cancellation.
For businesses that take appointments
Connect bookings to your schedule
Connect Google Calendar or Microsoft Outlook to use bookings. Your chosen calendar provides the basis for suitable times.
Meet customers where they already are
Connect your website, Facebook Messenger, Instagram and WhatsApp Business to your central inbox.
Have your first test conversation
Ask the questions your customers would ask. Review the answers and refine your information and settings.
Your assistant is ready
Review your settings and activate your assistant. It helps customers through your connected channels. Keep updating your information and preferences as your business grows.
Searchable help and FAQs guide you along the way. With Pro, the in-platform digital helper is also ready to help.
MORE TIME FOR YOUR BUSINESS
Give your next customer attention today.
Bring your messages together in Axentrio. Let your digital assistant handle questions and prepare the next step while you focus on your business.
Try Pro for 14 days14 days to discover Axentrio in your business.Read the subscription terms